Enterprise PBX Analysis

Intranet distribution of Call Management information

 

Parsing of Call Data from Serial / SMDR from traditional PABX IP switches Data can be accessed over the Wan using IP Net Buffers Intranet access Defined user logins giving secure access to information limits users to view call management reports specific to their department Comprehensive reports Network Carrier Summary Carrier Summary By Site Trunk Line Utilisation Trunk Line Utilisation By Site Activity Call Detail Summary By Extension Summary By Level Summary By Time Comparison Cost Comparison Duration Comparison Performance Hourly Traffic Longest Duration Calls Most Frequently Dialled Numbers (MFDN) Most Expensive Calls Response Analysis Graphical Call Monitor Outgoing Call Profile Summary reports have the ability for drill-down to detailed information There is the facility to schedule and email reports
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