Category: Cloud
Top challenges and opportunities facing channel providers in 2023
The ability to work from anywhere will continue to be a major priority this year and with that in mind the channel providers, whether its resellers or MSPs its important to ensure they can deliver the right level of capabilities and value across their customer’s whole organisation. In this post we’ll be discussing some of…
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A Deep Dive Into the Opportunities and Trends in the Unified Comms & Collaboration market
How is the UC and collaboration market changing? The market is changing faster than ever. Acquisitions and mergers across all industries have increased by about 80% in the last year, with tech accounting for a fifth of the total deal value (source: Refinitiv). This is well-reflected in the unified communications space, with a great deal…
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Redefined reseller roles reinvigorate UC channel
The self-service cloud era may seem like a threat for the reseller channel, but could be a long-overdue opportunity The unprecedented acceleration in adoption of cloud communications has seen the large unified communications platforms enable home working at scale but, in contrast to previous generations of offerings, UCaaS and CCaaS propositions are delivered in a…
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Understanding Hybrid Workers with Microsoft Teams
Organisations are currently experimenting with their hybrid working arrangements, trying to discover the set-up that suits them best. Managers are looking for ways to both guide and trust their people who are split between home and office. And the workers are trying to adapt to new strategies of hot desking and planning commutes whilst showing…
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Why call analytics solutions are crucial in the changing work landscape
Gavin Jones, Channel Director at BT Wholesale and Tony Martino, CEO at Tollring, have teamed up to share the opportunity of call analytics solutions with the channel and provide an overview of how the two companies are working together to support their channel partners. How and where we work is changing. The past year has…
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