One of the most common benefits of cloud-based call management applications is their accessibility on any device at any time. More important than this, is the accessibility of the right information at the right time. This may be via at-a-glance dashboards, text messages or email alerts, for example. Expectations of business analytics applications run high…
Read MoreBy Tony Martino The recent presentation by Taher Behbehani, the Chief Marketing Officer at The BroadSoft Connections event in Phoenix, Arizona was extremely engaging. He described how behaviours in the world of business are constantly changing and how the use of mobile and messaging apps are transforming business communications. His story of attending a One…
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Tollring is delighted to announce that it is the winner of The Best Call Management Solution category in the 2015 Comms National Awards.Tony Martino, MD of Tollring and his team collected the award at the Grand Connaught Rooms in London’s Covent Garden on Thursday 22 October. “This is a very special accolade given to us…
Read MoreWe are proud to announce that Tollring has been shortlisted as finalist in the Best Call Management Solution category at the Comms National Awards 2015. Now in its 15th year, the CN Awards is the ICT channel’s most respected and coveted awards programme. Comprising reseller/solution provider and vendor categories the awards are independently judged by…
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Tollring will showcase the full iCS application on stand 9 at Convergence Summit in Sandown Park on 7th and 8th October 2015. Tollring will launch the latest versions of iCall Suite telecoms data analytics, recording & visualisation to the UK channel at Convergence Summit 2015. The iCall Suite (iCS) application is available as a cloud (iCS…
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Tollring is launching the latest modules of iCall Suite (iCS) telecoms data analytics & visualization at BroadSoft Connections 2015: Define The Future. iCS version 2.1 delivers powerful call recording, flexible storage and multi-site analytics, accessible from all smart devices. New fraud protection detects anomalies in call activity immediately and iCS Contact provides enhanced contact centre…
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