POWERFUL CALL MANAGEMENT DELIVERED ON-PREMISE OR VIA THE CLOUD & AWARD-WINNING BUSINESS ANALYTICS
Fraud Management Software
Fraud detection and alerts | Fraud protection | Fraud monitoring
Tollring Fraud Management
Combat call fraud, enforce company policy and meet customer service levels by detecting variance in call activity as soon as it happens through fraud alarming, dashboards and analytics.
Service providers and their resellers are able to proactively monitor customers’ inbound and outbound call trends using effective call-limit profiling that is easy to configure, quick to set up and self-learning for ongoing protection.
Rules-based alerts can be activated to monitor and inform both resellers and customers of irregular call behaviour immediately. Fraud alerts, reports and visual dashboards can be accessed via a web browser on any mobile device. Service providers can help their resellers and customers to minimise fraud by offering real-time monitoring and setting limits on call profiles. As soon as a number reaches its call limit within a specific time period, calls can be barred or notifications activated. The live fraud notification alerts can be delivered to a mobile via text, call, email or on a ‘live tile’ dashboard. Detailed call type, usage, black-list and trend reports deliver business-critical information to both resellers and customers for ongoing fraud monitoring.
Why is fraud management important?
Fraud detection is a rising challenge in cloud telephony and Tollring fraud management enables companies to: