Tollring Latest News

Tollring appoints Graham Evans to Spearhead APAC Growth and Drive Global Strategy

14 January 2020 – Uxbridge, UK: Tollring, the software developer behind the market-leading communications analytics, call recording and anti-fraud product iCall Suite, has hired Graham Evans to head up business strategy in Asia Pacific. Based in Melbourne, Australia, Graham brings with him over 20 years of management expertise in product, marketing and sales within the…

Read More

The Year Ahead: What The Channel Can Expect For UCaaS

2019 has been rife with consolidation and partnerships. During 2020, resellers need to minimise the uncertainty that comes with such a dynamic and unpredictable industry and look for service providers that have a clear strategy and can deliver scale, reliability and future-proof solutions. Whilst emerging technologies are exciting, they will not add value if they…

Read More

Tollring Sets Sights on Strong Growth for 2020

Tollring anticipates exceptional growth in 2020, both internally and for its channel partners, following extensive reinvestment. The company has laid the foundations for the year ahead with a major focus on its people, product and processes to drive excellence. Tony Martino, CEO of Tollring says, “The company has been through some really positive changes over…

Read More

Analytics and Call Recording: The SaaS Opportunity for Resellers and Service Providers

SaaS vendors in the IT and telecoms market have a number of new and specific challenges. For a small start-up, the commercial investment and time to revenue is long and protracted. These companies have to give a lot away for very little money for quite some time before they start to even begin billing, let…

Read More

Metier selects Tollring as sole distributor of CallConnect GP (formerly Patient Connect)

Tollring announces a new partnership with Metier to become the sole distributor of CallConnect GP (formerly Patient Connect). CallConnect GP helps managers, receptionists and clinical staff in surgeries to deliver courteous and informed patient care, improving the experience both for patients and staff.  By linking telephony with patient management systems, CallConnect GP alerts on tasks…

Read More

2020 Contact Centres – Priorities and Opportunities in the Search for Broad Customer Engagement

There is clear demand for omni-channel customer engagement in consumer sectors, particularly those industries which are heavily transaction-based. However, where there is complexity or where a buyer-supplier relationship is important, for example in smaller B2C organisations, and most of those which are B2B, voice is still used as the primary communication medium outside of email….

Read More