Results: compliance

Tollring continues its global expansion in record breaking year

Uxbridge, UK – 21st June 2021: Tollring reports that it has achieved excellent results over the past year and credits its partners for conquering many of the year’s challenges and helping to deliver its continued success. Tollring expanded its services globally by 54% over the past year, delivering its software and analytics through a network…

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Got the “Swivel Chair” Blues? Tollring teams with Park Bench Solutions in powerful co-development partnership to optimize Service Providers leveraging Cisco BroadWorks

Tampa, FL (USA) – April 29th, 2021: Global software developers Tollring and Park Bench Solutions have signed an exciting, new co-development partnership. Park Bench, based in Tampa Florida, serves over five million Cisco BroadWorks VoIP subscribers around the world via its award-winning odin productivity platform, delivering full self-service management, simple “no code” app integrations, full…

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Call Recording in 2021: More Than Just Listening to Calls

  Compliance Remains Key Two, almost three, years on from the introduction of GDPR regulations, new challenges around voice recording compliance have emerged as a result of increased hybrid working across all types and size of business. The current environment, with more home workers, threatens an organisation’s ability to deliver recording compliance in many ways….

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2021: The Top Trends for the Coming Year

A drive for new levels of business productivity Collaboration tools such as Microsoft Teams have become essential during the pandemic, and the incredible surge in users will see the channel looking for innovative ways to add value in this area during 2021. We are also seeing significant demand for visibility of staff productivity and well-being…

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Tollring Enhances Telemedicine for Patients with Call Recording

Uxbridge, UK – 19 November 2020: CallConnect GP, the intelligent telephone answering system from Tollring in partnership with Metier Integration Services, has launched its integration with iCall Suite cloud call recording. The integration enables healthcare professionals to seamlessly record calls, to adhere to compliance and access call recordings from within patients’ records on their clinical system.    CallConnect GP (formerly Patient Connect) provides a valuable link between the clinical system and an existing telephone system, integrating telephone and computer capability to free up valuable resources and save time and money whilst reducing the risk of human error. iCall Suite call…

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