Tag: BroadSoft

Tollring partners with OrecX to deliver hosted call recording, fully integrated with iCS online

Contact teams can now access a single interface for VoIP call analytics and call recording. Tollring is pleased to announce their partnership with OrecX to deliver call recording playback and analytics within the iCS online application.  OrecX provides contact centres and business VoIP providers with fully-featured, reliable and easy-to-use call recording software that installs remotely…

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Tollring Receives Prestigious BroadSoft Xtended Incubator Program Award

Award-winning BroadSoft app iCS insight delivers powerful call data visualisation accessible from any device. iCS insight has been recognised by BroadSoft as an innovative application that extends the power of BroadSoft’s unified communications services.  The app delivers cutting edge telecommunications data analytics & visualisation to enhance business productivity. The BroadSoft Xtended Incubator Program is a…

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iCS Insight

Tollring launches iCS insight, a new business productivity app for BroadWorks at BroadSoft Connections

iCS insight delivers powerful call data visualisation via predefined dashboards and wallboards, accessible from mobile devices.  Tollring is showcasing the new iCS insight marketplace app at BroadSoft Connections.  The app delivers cutting edge telecoms data analytics & visualisation to enhance business productivity.Tollring insight seamlessly integrates with the BroadWorks CDR Call Accounting feed to enable customer-facing…

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