Tag: Channel

Tollring Strengthens Product Management and Partner Marketing Programmes with Key Hires

Uxbridge UK – 2nd December 2021: Tollring has enhanced its product management and partner marketing programmes with two new appointments.  Ian Bevington moves on from Oak Innovation and Mitel to become Tollring’s new Product Marketing Manager, and Richard Jones has taken the role of Product Manager, having spent over 20 years at Apple reseller Jigsaw24….

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Tollring expands in the Netherlands with appointment of Erica Bleij

10 February 2020 – The Netherlands: Tollring, the software developer behind the market-leading communications analytics, call recording, and anti-fraud product iCall Suite, has appointed Erica Bleij as European Regional Account Manager to oversee customer accounts and enhance its support for the regional partners. Erica’s appointment is part of Tollring’s ambitious plans for growth across the…

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Tollring appoints Graham Evans to Spearhead APAC Growth and Drive Global Strategy

14 January 2020 – Uxbridge, UK: Tollring, the software developer behind the market-leading communications analytics, call recording and anti-fraud product iCall Suite, has hired Graham Evans to head up business strategy in Asia Pacific. Based in Melbourne, Australia, Graham brings with him over 20 years of management expertise in product, marketing and sales within the…

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2020 Contact Centres – Priorities and Opportunities in the Search for Broad Customer Engagement

There is clear demand for omni-channel customer engagement in consumer sectors, particularly those industries which are heavily transaction-based. However, where there is complexity or where a buyer-supplier relationship is important, for example in smaller B2C organisations, and most of those which are B2B, voice is still used as the primary communication medium outside of email….

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Novum Networks sets out to Transform Customer Experience in Australia

Novum Networks, a leading provider of unified solution technology in Australia, is transforming customer experience using Tollring’s iCall Suite cloud analytics across its complete service portfolio. With the enhanced analytics service, Novum Network’s partners and customers can now analyse the whole customer experience, better manage customer relationships, and strive for excellence in customer service. iCall…

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