Why should resellers and service providers care about telecoms fraud? Telecoms fraud results in damages that are twice the size of credit card fraud – around $25 billion per year – and continues to grow. Added to this is the problem that Hosted UC and SIP service providers are already fighting to maintain high per-user…
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Tollring chose the BroadSoft Connections event in Miami, Florida, organised by Cisco, to preview our most powerful release yet, iCall Suite version 3.7. New features in iCall Suite include workforce management, supervisor call control, speech and sentiment analytics, wallboards and business performance analysis. We were able to impress the crowds with state-of-the-art functionality and…
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Tollring, the software developer behind the market leading communications analytics, call recording and anti-fraud product iCall Suite, has chosen BroadSoft Connections 2018 as the launch event for new features designed to add demonstrable value to BroadSoft partner propositions. Version 3.7 includes speech analytics, business performance reporting and dashboards based on SLAs and enhanced customer…
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Telecoms fraud is a key area of cyber security and a multi-billion-pound business for criminals. With monetary damages more than double that of credit card fraud, it is an ongoing and ever-evolving threat with global calculations at £25.5bn per year and the UK being the 3rd most targeted country. Tollring estimates that it has saved…
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