Tollring eBook: Combat Telecoms Fraud, Don’t Just Cap It – Kill it! BT has gone live with Tollring’s new real-time Credit and Fraud Management System (CFMS) on its Wholesale Hosted Centrex (WHC) platform. The cloud-based CFMS has been delivered in BT Wholesale’s data centre to provide comprehensive real-time fraud detection and protection of the hosted…
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Understanding the ‘customer experience’ is increasingly seen as the key to competitive advantage. Creating a good customer experience is all about knowing what the customer wants and how the customer wants to obtain it.Although there are now many channels through which customers can engage with a business, the telephone remains the preferred method for…
Read MoreCarl Boraman, Commercial Director at Tollring takes a look at the sales opportunities for channel partners as we approach the next IT revolution. Often called the Third Platform by analyst firms, this revolution is where the four technologies of mobile computing, social networking, cloud services and Big Data analytics come together. Increased worker mobility is…
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Tollring launches a new white paper that gives the channel insights into how they can make the transition to valuable cloud-based services. The paper looks at the importance of analytics, the benefits of a hybrid models, suggests ways to access big data and gives pointers on how to monetise services and incentivise sales teams. Carl…
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The ultimate aim of a business is to create a positive customer experience which produces an engaged customer – someone who is likely to make future purchases. For this reason the customer experience is increasingly seen as the key to competitive advantage in every industry. Given the many channels through which customers can engage with…
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Tollring is delighted to announce its success last night at the prestigious IT Europa European IT and Software Excellence Awards 2014. Tollring successfully defended its 2013 title in the ISV category Big Data, Business Intelligence and Analytics Solution of the Year.Tollring is proud to have been nominated as triple finalist and announced winner of the…
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