Fully integrated call recording and evaluation
Discover the Power of Call Recording
Call analytics coupled with call recording is a powerful combination, strengthening your product portfolio to provide a detailed understanding of a customers’ experience or ‘journey’.
Call recording combined with analytics provides instant valuable feedback for qualitative research – a process that will add value to any customer service strategy. White label your call recording proposition for competitive differentiation.
Call recording adds instant value to your product portfolio. Your customers will also see an immediate impact on their customer service strategy when used in conjunction with business analytics in the following ways: