Data-Driven Success: Enhancing Customer Experiences in Channel Companies Understanding customer experience by capturing and analysing data throughout their journey of interactions is a key focus for many channel partners and their customers because every lost interaction has the potential to negatively impact revenues. Furthermore, as we are all aware, acquiring a new customer can cost…
Read MoreUxbridge, UK – 2nd May 2023: Tollring celebrates the renewal of its contract with BT Wholesale for the seventh year. The arrangement includes the continued supply of Tollring’s market leading call analytics, supported by comprehensive customer engagement and sales enablement programmes to drive business growth. BT Wholesale, one of Europe’s largest wholesale telecoms providers, delivers…
Read MoreUxbridge, UK – 03 March 2023 – Tollring, market leading analytics software developer, today announced the availability of Analytics 365 for Microsoft Teams in the Microsoft Azure online marketplace that provides applications and services for use on Azure and in the AppSource transactable online store, where Microsoft Teams users can find certified apps for Teams….
Read MoreThe ability to work from anywhere will continue to be a major priority this year and with that in mind the channel providers, whether its resellers or MSPs its important to ensure they can deliver the right level of capabilities and value across their customer’s whole organisation. In this post we’ll be discussing some of…
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