Category: Fraud & Credit Management

HomeFraud & Credit Management
 adminin Analytics, Artificial Intelligence (AI), Call Recording, Company News, Customer Experience (CX), Data Analysis, Fraud & Credit Management, Unified Communications
March 9, 2021

Tollring revs up senior management with new global head of sales

Uxbridge, UK – 9th March 2021: Tollring has enhanced its senior management team with the appointment of Andy Bannister as Global Head of Sales. Andy will lead the sales strategy across the entire Tollring portfolio of analytics, call recording and fraud management solutions, developing relationships with existing partners and new service providers across the globe.   Andy brings with him extensive industry knowledge and a wealth of experience in business communications and cloud services,…

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 adminin Analytics, Call Recording, Cloud, Cyber Security, Data Analysis, Fraud & Credit Management, GDPR, Support, Unified Communications
February 11, 2021

Call Recording in 2021: More Than Just Listening to Calls

  Compliance Remains Key Two, almost three, years on from the introduction of GDPR regulations, new challenges around voice recording compliance have emerged as a result of increased hybrid working across all types and size of business. The current environment, with more home workers, threatens an organisation’s ability to deliver recording compliance in many ways….

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 adminin Artificial Intelligence (AI), Cyber Security, Fraud & Credit Management
October 8, 2019

Fraud Protection and the Role of the Reseller

Fraud Protection and the Role of the Reseller Communications systems deal directly with sensitive customer data day in, day out. From general but sensitive information about individuals, to payment details, there’s a whole range of security undertakings that any reseller offering hosted UC or SIP solutions must entrust to their service provider – unlike in…

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 adminin Awards, Call Management, Cloud, Cyber Security, Fraud & Credit Management, Service Providers
April 4, 2019

Tollring named finalist at the UK Cloud Awards

Tollring’s Fraud and Credit Management solution, iCS Protect, has been announced as a finalist in the “Cyber or Security Product or Service” category at the UK Cloud Awards. Now in their sixth year, the awards celebrate the cloud industry’s contribution to innovation, customer experience and digital transformation for SMEs and enterprise. Each finalist was selected…

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Telecoms fraud and credit management
 adminin Fraud & Credit Management, iCall Suite, Unified Communications
March 21, 2019

Fighting Telecoms Fraud: Seven Challenges That Service Providers Face and How to Overcome Them Today

Why should resellers and service providers care about telecoms fraud? Telecoms fraud results in damages that are twice the size of credit card fraud – around $25 billion per year – and continues to grow. Added to this is the problem that Hosted UC and SIP service providers are already fighting to maintain high per-user…

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 adminin Analytics, Artificial Intelligence (AI), Call Recording, Customer Experience (CX), Data Analysis, Fraud & Credit Management, iCall Suite, Service Providers
December 3, 2018

Accessible omnichannel analytics and speech intelligence a major customer experience enabler in 2019

Uxbridge, UK – 3 December 2018: Tollring, the software developer behind the award-winning communications analytics, call recording and anti-fraud product iCall Suite, has revealed their predictions for the end user and channel markets in 2019. “2018 has been the year of analytics; the year where even the smallest businesses have realised how much latent power…

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