Tollring Latest News

AI is already delivering savings in the fight against fraud

Every business today is facing a host of new threats in the communications world. Telecoms service providers are no different, and the growing challenge that is VoIP and toll fraud is now estimated to cost £25.5bn globally; more than double that of credit card fraud. The traditional measures that service providers use to prevent this…

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17 Considerations for Hosted UC Service Providers Looking for a Quicker Go-To-Market

Traditionally, service providers have built their customer facing applications in-house to ensure they had both commercial and development control. Today’s service providers, however, are increasingly actively seeking to incorporate third-party developed products into their core services. This not only speeds up and boosts their go-to-market offerings, it also gives them a competitive advantage in a…

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Assessing the Impact of AI on Contact Centres

The Cloud is making the contact centre market more accessible to smaller organisations. This combined with the drive for customer service excellence and the need to address increasing competition means that even smaller organisations without formal call/contact centres can access and benefit from operating their own contact centre. We have seen this happening with other…

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Tollring Demonstrates Firm Channel Commitment with New Strategic Hires

Software developer Tollring, specialising in telecoms analytics, call recording and fraud management solutions for communications service providers, has recently been hiring to provide additional resource for strategic partner enablement. Dora Torrejon joins the Tollring team from Akixi as Regional Account Manager. With eight years of experience in telecoms, Dora is tasked with supporting service provider…

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Tollring Celebrate Double Win at Comms Business Awards 2018

We are pleased to announce that we have scooped two Comms Business Awards, winning the ‘Best Security Provider’ award and being announced as ‘One to Watch’. Tollring CEO Tony Martino commented, “Congratulations to the Tollring team for winning these awards.  It’s great to see them receive recognition for all their incredible hard work.  As many…

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