Tag: Software

Tollring Hits Record-Breaking Figures

Tollring reports exceptional annual growth in all product areas; call analytics, recording and fraud and credit management, with growth set to continue throughout 2019. Total endpoints/licenses across all solutions has now exceeded 3 million, representing a staggering 337% growth in the past year. The total number of business customers has increased 146% across cloud products…

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What is next for interaction management, integration and reporting?

The trends driving innovation in the customer interaction management, integration and reporting space From Tollring’s perspective, innovation is being driven by a number of individual factors and wider trends, including: Changes in the way that customers want to engage with businesses – the method they want, when they want, and with consistency. A renewed focus…

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