Results: compliance

GDPR Compliance with Samsung CMS

Achieving GDPR Compliance with Samsung CMS Samsung CMS enhances customer experience to facilitate GDPR compliance An upgrade is available for Samsung CMS, which provides the ability to meet GDPR compliance obligations.  Call recording is significantly affected by new GDPR regulations, but Samsung CMS GDPR-specific product enhancements both benefit call recording users and users of call...Read More

Enhancing Customer Experience by Facilitating GDPR Compliance

Achieving Compliance with iCall Suite iCall Suite enhances customer experience to facilitate GDPR compliance Upgrades are available across all of our solutions to provide our users with the ability to meet their GDPR compliance obligations.  Call recording is significantly affected by new GDPR regulations but iCall Suite GDPR-specific product enhancements both benefit call recording users...Read More

Tollring Makes GDPR Compliance Easy, Presenting an Exciting Opportunity to the Channel

Tollring has spent months planning a new release of iCall Suite to facilitate GDPR compliance, which embeds security by design and will both enhance the customer experience and add further value to channel propositions. Compliance features vary according to deployment method, due to the nature of technology differences, but Tollring has introduced strong functionality accessible…

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GDPR Compliance: The Impact on Customers and Partners

The Impact of GDPR on Tollring Partners and Customers General Data Protection RegulationAnd The need for consent Tollring sees the adoption of General Data Protection Regulation (GDPR) as an evolution of data protection, rather than a revolution.  GDPR specifically affects Tollring partners and customers that require us to process data from EU jurisdictions or EU citizens' personal...Read More

PCI DSS Call Recording Compliance When Taking Card Payments

The PCI Security Standards Council (SSC) is a global forum for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.  The SSC issues guidance to companies that take bank or credit card payments and record calls. PCI DSS Guidance Are audio/voice recordings containing cardholder data and/or sensitive authentication data…

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