Category: Cloud
2024 Trends: How AI is Redefining the Telecoms Landscape for Service Providers
Exploring the Transition from 'Cloud' to 'AI' It wasn’t long ago that the term 'cloud' dominated the tech scene, yet its practical application remained somewhat enigmatic. Today, the spotlight has shifted to AI, yet similar ambiguity surrounds its integration into a channel provider's business, scope for monetisation and its value for customers. 2024 will deliver...Read More
Tollring unveils iCall Suite Call Analytics for Microsoft Teams at Cavell Enable
Tollring’s iCall Suite Call Analytics for Microsoft Teams will be showcased for the first time to service providers attending the Cavell Enable event at London’s Bishopsgate on 28 November 2023. The application will be on general availability globally from this date. iCall Suite call analytics is simple to deploy and seamlessly integrates natively with Teams...Read More
Unlocking the Recipe for Thriving Partnerships in the Channel Industry
Six Essential Ingredients for Vendor Success To find the right partners, channel companies need to be clear on what they want from an ideal relationship. The most successful partnerships are those where both parties bring an equal commitment to the relationship, have a shared understanding of their strategy and goals, and what they need to…
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Future of Telephony
How will the upcoming copper switch off change the telephony landscape in the UK? Like the pandemic, the switch off is going to change the telecom landscape significantly. It will be another catalyst to introduce some fantastic new services that are only available in the cloud, and it will generate another shift of momentum. The…
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