Call management software has evolved far beyond the call loggers of old, with the market continually evolving. The development of communications management over the last three years has been phenomenal and is now so much more than call logging or call management. Communications management has taken on a completely different look today compared to five…
Read MoreAdding margin-rich solutions to the offering not only adds value to the sale and differentiates one reseller over another, but most importantly increases revenue. Simon Whatley from Tollring believes that “resellers are missing out on a huge opportunity by selling call management only when requested. Our most successful resellers are those that sell 100% of…
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Fully integrated call management reaches exciting new levels when non-telecoms data is added to the mix. Embracing the evolution is proven to deliver significant results to the channel, doubling system sales for one Tollring reseller. Far from the call loggers of yesterday, call management now provides in-depth analyses of call data enabling managers to find…
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