RoutIT Launches HIP Reporter Analytics Powered by Tollring

April 2019: Dutch white label cloud services provider RoutIT adds value to partner propositions through the launch of HIP Reporter call analytics.

The HIP Reporter powerful suite of call analytics and reporting tools, powered by market-leading software developer Tollring, is now available to RoutIT channel partners. In the run-up to launch, including at the RoutIT annual Vision event, HIP Reporter has been exceptionally well received by the RoutIT partner community.

The much-anticipated launch of HIP Reporter empowers RoutIT partner propositions with 3 levels of call reporting analytics: an entry-level dashboard enhanced level in-depth reporting and live wallboards for customer-facing teams.

Paul Velders from RoutIT comments “From the moment we announced our plans for offering call analytics, there has been a lot of interest from our partners. HIP Reporter meets more than the expectations, and the product continues to be enhanced to further address the call reporting requirements of our telephony and call center customers. We are therefore delighted to commence the official roll-out of HIP Reporter to partners within our channel network.”

Tony Martino, CEO of Tollring says, “RoutIT and Tollring are working closely to provide better visibility of customer experience through an established yet evolving suite of business productivity tools that are proven to add value and competitive differentiation to both the channel and their end customers. We are committed to delivering reliable demand-led products that benefit both the channel and their customers. Our aggressive roadmap and different levels of product entry provide ongoing opportunities to partners whilst satisfying customers that their choice in business tools is cutting-edge, meeting their particular business requirements and future-proof.”

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