Tollring Latest News

Demonstrating the Value of Communications Management 

More and more businesses of all sizes are now seeing and realising the benefits call management can offer. This is because call management, or call analytics as we refer to it, delivers immediate insight into customer interactions across the business and the service levels they are offering their customers. Call management also delivers insight around…

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Tollring Makes GDPR Compliance Easy, Presenting an Exciting Opportunity to the Channel

Tollring has spent months planning a new release of iCall Suite to facilitate GDPR compliance, which embeds security by design and will both enhance the customer experience and add further value to channel propositions. Compliance features vary according to deployment method, due to the nature of technology differences, but Tollring has introduced strong functionality accessible…

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Tollring’s intelligent analytics stops telecoms fraud & saves estimated £91m in damages

Telecoms fraud is a key area of cyber security and a multi-billion-pound business for criminals.  With monetary damages more than double that of credit card fraud, it is an ongoing and ever-evolving threat with global calculations at £25.5bn per year and the UK being the 3rd most targeted country. Tollring estimates that it has saved…

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Tollring Invests in the Business in Preparation for Growth

  Tollring has been investing heavily in the business this past year in anticipation of further significant growth The Company’s customer base grew by 75% during the past year with their business analytics, fraud management and call recording solutions now being delivered to over 14,500 business customers globally, via an extensive channel network of over…

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Opportunities in Public Cloud

Applications delivered via the public cloud provide the perfect solution for small and medium sized organisations.  Businesses that are start-ups, are experiencing rapid growth or encounter fluctuating demand can access key business applications delivered as a pay as you use cloud service. Advantages over other deployment models The public cloud provides access to a wide…

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